At CMHBNB, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a stay, or communicate with us.
We may collect the following types of information:
Personal Information:
Name, email address, phone number, government-issued ID, and billing/payment details.
Booking Information:
Dates of stay, property selected, number of guests, and special requests.
Communications:
Messages or inquiries sent to us via email, booking platforms, or contact forms.
Website Use Data:
IP address, browser type, pages viewed, and interaction with our site (via cookies or analytics tools).
We use your information to:
Process and manage your bookings
Verify guest identity and prevent fraud
Communicate with you before, during, and after your stay
Respond to inquiries or customer service requests
Improve our services and website functionality
We do not sell or rent your personal information.
We may share your information with:
Trusted service providers (e.g., payment processors, cleaning partners)
Booking platforms (Airbnb, Booking.com, etc.) in accordance with their terms
Legal authorities if required to comply with applicable laws
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or destruction.
You have the right to:
Access, update, or correct your personal information
Request deletion of your data (subject to legal or operational requirements)
Opt out of promotional communications
We may use cookies and similar technologies to enhance your browsing experience and collect anonymous site usage data. You can disable cookies through your browser settings.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites.
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.
If you have any questions about this Privacy Policy or your data, please email us at team@cmhbnb.com.
Thank you for trusting CMHBNB!
